Effective date: Sep 1, 2024
1. Introduction
Welcome to Aiyah (the “Platform”), an online professional network platform operated by Virtual IT Services Company (“we,” “us,” or “our”). We are committed to protecting the privacy of our users and ensuring that your personal data is handled with care and in compliance with the relevant legal and regulatory requirements of Saudi Arabia, including the Personal Data Protection Law (PDPL).
2. Data We Collect
We may collect and process the following types of personal data:
Personal Information: Name, email address, phone number, gender, date of birth, and other contact information.
Professional Information: Job title, employer, industry, work experience, educational background, skills, company name, funding information, company solutions and certifications.
Profile Content: Photographs, videos and other content you upload or share on your profile.
Usage Data: Information about how you use the Platform, including your interactions with other users, searches, and preferences.
Technical Data: IP address, browser type, device information and other technical data when you access the Platform.
3. Purpose of Data Collection
We collect and process personal data for the following purposes:
To create and manage your account on the Platform.
To connect you with other professionals, employers and opportunities on the Platform.
To customize and enhance your experience on the Platform.
To communicate with you, including sending you updates, newsletters, and marketing communications.
To analyze usage patterns and improve the Platform’s features and services.
To comply with legal obligations and protect our rights and interests.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: Where you have provided your explicit consent for the processing of your personal data for specific purposes.
Contractual Necessity: Where the processing is necessary to fulfil a contract with you or to take steps at your request prior to entering into a contract.
Legitimate Interests: Where the processing is necessary for our legitimate interests, provided that such interests do not override your fundamental rights and freedoms.
Legal Obligations: Where the processing is necessary for compliance with a legal obligation to which we are subject.
5. Data Sharing and Disclosure
We may share your personal data with:
Service Providers: Third-party vendors who provide services on our behalf, such as hosting, data storage, analytics and customer support.
Business Partners: Companies with whom we collaborate to offer joint services or features on the Platform.
Legal Authorities: Government authorities or law enforcement agencies where required by law or to protect our rights and interests.
We do not sell your personal data to third parties.
6. Cross-Border Data Transfers
If we transfer your personal data outside Saudi Arabia, we will ensure that such transfers are carried out in accordance with the PDPL and that appropriate safeguards are in place to protect your data.
7. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. If your data is no longer needed, we will securely delete or anonymize it upon request.
8. Your Rights
You have the following rights regarding your personal data:
Access: You have the right to access your personal data and obtain a copy.
Rectification: You have the right to request correction of any inaccurate or incomplete data.
Erasure: You have the right to request deletion of your account.
Objection: You have the right to object to the processing of your data in certain circumstances.
To exercise your rights, please contact us at info@aiyah.ai.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or damage. However, no method of data transmission over the internet is completely secure and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Data Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on the Platform and, where appropriate, by other means.
11. Contact Us
If you have any questions or concerns about this Data Privacy Policy or our data practices, please contact us at:
Virtual IT Services Company
Riyadh, Kingdom of Saudi Arabia
info@aiyah.ai
Effective date: Sep 1, 2024
1. Introduction
This GDPR Privacy Policy ("Policy") outlines how Aiyah ("we," "us," or "our") complies with the General Data Protection Regulation (GDPR) when processing the personal data of individuals located in the European Union (EU). This Policy applies to our professional network platform based in Saudi Arabia, which utilizes AI for interviewing and other features.
2. Data Controller
For the purposes of GDPR, Virtual IT Services Company, located in Riyadh, Saudi Arabia, is the data controller responsible for your personal data.
3. Data We Collect
We may collect and process the following categories of personal data:
Personal Information: Name, email address, phone number and other contact details.
Professional Information: Job title, employer, industry, work experience, educational background, skills and certifications.
Interview Data: Video recordings, transcripts and AI-generated insights from interviews.
Usage Data: Information about how you use our platform, including interactions, searches and preferences.
Technical Data: IP address, device information and other technical identifiers.
4. Purpose of Processing
We process your personal data for the following purposes:
Account Management: To create, manage, and maintain your account on the Platform.
AI Interviews: To facilitate AI-driven interviews and generate insights for professional networking.
Service Improvement: To analyze usage patterns and improve our Platform’s features.
Communication: To send you updates, notifications, and other communications related to your account.
Legal Compliance: To comply with legal obligations and protect our rights and interests.
5. Legal Basis for Processing
Under GDPR, we rely on the following legal bases for processing your personal data:
Consent: You have given explicit consent for the processing of your personal data for one or more specific purposes.
Contractual Necessity: Processing is necessary to perform a contract with you or to take steps prior to entering into a contract.
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, provided these interests do not override your rights and freedoms.
Legal Obligations: Processing is necessary to comply with a legal obligation to which we are subject.
6. Data Sharing and Transfers
Service Providers: We may share your personal data with third-party service providers who assist us in operating the Platform. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Cross-Border Transfers: If we transfer your personal data outside the European Economic Area (EEA), we will ensure that such transfers are compliant with GDPR, using mechanisms such as Standard Contractual Clauses (SCCs) or other appropriate safeguards.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, you can request to delete it by emailing: info@aiyah.ai.
8. Your Rights Under GDPR
As an EU resident, you have the following rights regarding your personal data:
Right to Access: You have the right to request access to your personal data and obtain a copy of it.
Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
Right to Erasure: You have the right to request deletion of your personal data.
Right to Restriction: You have the right to request the restriction of processing your personal data in certain circumstances.
Right to Data Portability: You have the right to receive your data in a structured, commonly used and machine-readable format and have it transferred to another controller.
Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise your rights, please contact us at info@aiyah.ai.
9. Automated Decision-Making and Profiling
Our Platform uses AI to conduct interviews and generate insights. These processes may involve automated decision-making. At Aiyah we believe in a transparent process and will upon individual’s request always openly share how an AI decision was reached. You have the right to object to decisions based solely on automated processing, including profiling, if they produce legal effects or significantly affect you. If you wish to challenge such decisions or request human intervention, please contact us at info@aiyah.ai.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or damage. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
11. Complaints
If you believe that we have violated your rights under GDPR, you have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.
12. Changes to This Policy
We may update this GDPR Privacy Policy from time to time to reflect changes in our data practices or legal obligations. We will notify you of any significant changes by posting the updated policy on the Platform and, where appropriate, by other means.
13. Contact Information
For questions or concerns about this GDPR Privacy Policy or our data practices, please contact us at:
Virtual IT Services Company
Riyadh, Saudi Arabia
Info@aiyah.ai